Get in touch
Questions about BEAST TV (BEAST IPTV), setup or billing? Fill in the form below and our support team will reply by email within 24–48 hours, depending on your time zone.
Send us a message
Fill in the form and we'll get back to you by email.
Thank you for contacting us
We'll get back to you via email within 24–48 hours. Please check your spam or junk folder if you don't see our email.
How to reach us
Just fill in the contact form and we'll get back to you by email.
Support hours
24/7 — every day of the year
Average reply time
24–48 hours, depending on your time zone
Helpful links
How BEAST TV support works
Our support team is available 24 hours a day, 7 days a week, and handles everything from first-time installation to billing questions and playback troubleshooting. When you send a message using the form above, your request is delivered straight to our inbox and we reply by email, usually within 24 to 48 hours depending on your time zone and how busy the queue is. To get the fastest answer, please include your subscription username, the device you are using, and a short description of what you are seeing on screen.
What we can help you with
Most messages we receive fall into a few common categories, and choosing the right ticket reason in the form helps us route your request to the right person faster.
- Installation assistance — step-by-step help setting up BEAST TV on a Smart TV, Firestick, Android, iOS, MAG box or computer.
- Playback and buffering — guidance on fixing freezing, buffering or quality issues, which are often related to your internet speed or app settings.
- Billing and subscriptions — questions about your plan, payment, invoice or renewal.
- Refunds — requests covered by our Refund Policy.
Before you reach out
Many questions are answered instantly in our FAQ and our step-by-step install guide, so it is worth checking those first — a quick restart of your app or a look at the setup steps resolves a large share of common issues. If you have not tried the service yet, our free 24-hour trial is the easiest way to confirm everything works on your own devices before you subscribe. If you still need a hand after that, we are always happy to help through the form above.